Subject: Security Amount not refunded
My Name: Ankit Mittal
My City: Gurgaon
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 1000
My Complaint Description:
The complaint is for non refund of security deposit amount against Broadband service provider – YOU BROADBAND , GURGAON.
I paid rs. 1000 for security deposit at the time of Internet installation , now it has been 70 days since the time i have discontinued the connection and the company is still to refund the Security deposit.
I had already completed all the formalities of submitting the equipment on 20-May-2015.
Now i have been enquiring the company from last 45 days through writing emails and contacting customer care and i am yet to get a response.
Kindly suggest me what action can be taken to get the pending amount back.
I have tried to reach the Broadband service provider using all channels and their grievance readdress system without any success.