GTPL Broadband Complaint – Relocation Of Broadband Services

Subject: Relocation Of Broadband Services
My Name: Piyush Patel
My City: bharuch
My Complaint Against: GTPL Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
I use GTPL Broadband Internet Service Last 5 months.when i bought this internet plant of 6600/- rs per year we ask about the shifting charge of broadband service they told me that time its 700/-rs anywhere in Bharuch City and i also ask about the stop service of broadband that time they told its refundable of balance i am asking that i will shift my Broadband service they told me its 1500/- rs.2-3 days no response from there.when i call after 2-3 days they ask its 2000/-rs to shift the service.that time i call GTPL customer they told its 560/-rs to shift the Broadband Service.i allready mailed the GTPL Info responce from there day when i call GTPL Service(Bharuch) for new connection from my new mobile number they told me the plan when i ask and the rate of shifting of this service they told its 560/-rs in Bharuch or out off Bharuch and this time i recorded and now he told me its not refundable of your 1 year amount of service.this request is done last 6 days and no response from there.whenever i call GTPL(Bharuch) they told me i am not aver of this thing every day i ask the same problem of that and he said tomorrow our technician will come at your location and call you but last 6 days no will come my new location and no one call me.please help me out of detail is listed below
Name : Patel Piyush
Customer Id : Not given even i ask
mob no : 8511164063
Old Add : B/202,Shaswat Flat,Near Nandelav bridge,Dahej Bypass Road,Bharuch-392001
New Add : A1/121,Narayan Shrusti,Near Sharvan Chokdi,Dahej Bypass Road.Bharuch-392001

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