GTPL BroadBand Complaint – Internet Services Stop Frequently 4-5 Times Month

Subject: internet services stop frequently 4-5 times Month
My Name: parth
My City: surat
My Complaint Against: GTPL BroadBand
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
my complaint number is :- 1015815 (13/1/2016)
This complaint not resolve yet.and i talk with mr Rahul in surat (9228000400)
he siad we will not give u any refeund and we will also not resolve your problem we will work on our time .i also request i need refund he said we will not provide any refund to you. Last 2 days i lost my project cost (25,000) beacuse of
your internet is not working so my request is i dont want to contine internet and i need ful refund of this. old compalain muber (981208 dt (24/12/2015 to 1/1/2016) this seven day also my internet is not working i have used my phone internet connection.
from the complain as per gtpl coustmer care say we need 24 Working hour to solve your complain But today 5 day after i complain but my problem not resolved Yet . contact 9033251189

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