You Broadband Complaint – Continues Disruptive Services At My Location

Subject: continues disruptive services at my location
My Name: rathod kuldeepsingh tejsingh
My City: vadodara
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
Name :- rathod kuldeepsingh tejaingh
User id :- rathodkd21
Contact number 8000185514
I had started paid for my new connection of you broadband internet on 5 Dec 2014 and they commited to start connection within 15 days but started on 25 th day from payment of fees but since then disruptive services contines till 3 month but for 2 or 3 days first complaint in customer service but then neglected as problem were resolved soon so I decide to continue for six month and paid the fees of renew on 11-5-2015and science that days in literally get irrited because after payment of renewal I was unable to access my internet I launched compliant many times then after 20 days I was able to access internet but then also disruptive issue continues and last 2 -8-15 till now i was unable to access. My internet and I had complaint n number of time and every time I have to hold and keep phone waiting for 30 to 40 min and that increases my phone cost and wasted my times a lot which certainly effect my academic and my business and I just got my exam date and now I badly need internet to get through my exam and that time I'm not able to access internet which their is no mean for me to have and internet connection so I ask them to refund my money so that I can get new other connection from different broadband provider and get through my exam and save my career but they refused to give and now I'm just trap and need a consumer protection to help me and save my career

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