Subject: Unhandled amount of bill for closed line
My Name: Krishna Ghosh
My Contact No.: 8159087970
My City: Bongaon
My Complaint Against: BSNL
BSNL’s Contact Details: BSNL West Bengal Bongaon SSA
Complaint Category: BSNL Complaints
My Complaint Description:
I was using BSNL landline and broadband, 3500 rupees permonth plan, I’ve fulfilled my payment at the start of February 2014, and asked them to stop my broadband and landline connection, but was not surrendered fully, as they have asked for first bill of my landline which was taken in the year 1998, but unfortunately the bill was washed away in the flood of the year 2000.
However, after 6 months of pause today 25/7/2014 I have received a court summon order as BSNL have claimed the amount of 20795 Rs. which I have to pay at the date of 9/8/2014 10:30am at Bongaon Court.
But I haven’t received a single notification nor bill from BSNL till date mentioning ’bills to pay’ that payable charge.
I am 56 year old widowed woman living with my son(only child), who is also a student, and I have no earning member . My family runs on a small amount of family pension, and its almost impossible for me to pay that amount of money all of a sudden.
Its my kind request,
Please help me with a salvation.