BSNL Complaint – Without Subscription Of Any VAS From Us Our Balance From Mobile No. 9409323023, Almost Exhausted.

Subject: Without subscription of any VAS from us our balance from mobile no. 9409323023, almost exhausted.
My Name: Dharmendra Rajpara
My City: Adalaj-382421.Dist. Gandhinagar.
My State: Gujarat
My Complaint Against: BSNL
Complaint Category: BSNL Complaints
Claim Amount (Approx.): Rs.25870/-
My Complaint Description:
I'm having a SIM of mobile no.9409323023 from BSNL. The SIM has been inserted in a tablet which is used by my son for playing games mostly. We had approximate balance of Rs.650/- at beginning of year 2018, and the balance added by Rs.220/- recharged on 30th Nov. 2018. But from April 5,2018 messages started coming from the thread BZ-BSNLVAS that we've subscribed USSD Trigger Contest and some amount will be charged daily. Then from other thread BZ-SPICED messages started to come from April 5,2018 to play the contest. We never subscribed for any contest or any VAS and never play such contest never dialed any no.to play the contest as mentioned in the thread BZ-SPICED. As the tablet in which the SIM card inserted used by my son only to play the games, we don't check the tablet or the same not being used for phone calls or any other purpose, so without our permission the company continued to cut our balance from April 5,2018 to Dec.19,2018; it stopped only after the balance of total Rs.870/- , almost exhausted. Eventually on Jan.3,2019, when I came to know that the no.9409323023 is not working and checked the tablet and the messages then all this matter discovered to me. Then on Jan.3,2019 I complained the matter to BSNL, they told me that they'll call me within 24 to 48hrs. But still after that period there is not any reply from BSNL. So claim the amount of my balance and remuneration of Rs.25000/- for mentall disturbance and cheating, so total of Rs.25870/-

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