Subscribed Masti Pack without any request from my side–
I am Urmish Thacker. I have BSNL SIM card. I want to complain against it. Today(09/10/2010), I got message as per below,
“Thank you for Subscribing Masti Pack. You have been charged Rs. 5/30 days.For other exciting subscription packs details, SMS HELP SUB to 56505.”
But reality is that I had not subscribed any pack. Without any my request, they subscribed the Masti Pack automatically. So, I called customer Care No. and one person responded and told me, “If you don’t like this scheme then tell me your message no. then I will deactivate this pack”.
This matter is not for Rs. 5 but this is fraud. Service provider earns money by activating schemes automatically. In this case, I have complained then they are refunding me, otherwise operator earned Rs. 5/SIM without any request for subscription. So, I request you heartly for all common man to do against BSNL.
For any kind of query, don’t hesitate to call me.