Calcutta Greens FL OFF SHOP Complaint – Charging On Top MRP For Card Payments

Subject: Charging on top MRP for Card payments
My Name: Subham Sarkar
My City: Kolkata
My Complaint Against: Calcutta Greens FL OFF SHOP
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
I bought Liqueur from Catcutta Greens FL OFF SHOP today at 6:00 PM and when I paid by card they charged me Rupees 25 on top of MRP. When I probed they mentioned that it was the amount that bank was charging them so they are charging the customer. On requesting for the bill they provided a bill of Rupees 1,640/- which is the MRP of the bottle. On demanding the bill for 1,665/- that they charged me they denied to provide me the bill for the total amount charged. I am sure it is illegal to charge more than MRP for any product, so I am hoping steps can be taken to stop this practice.

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