CAPITALVIA Complaint – WRONG INFORMATION OF SERVICES

Subject: WRONG INFORMATION OF SERVICES
My Name: AATMAN MEHTA
My Contact Email ID: [email protected]
My City: AHMEDABAD
My Complaint Against: CAPITALVIA
Complaint Category: Finance & Investment
Claim Amount (Approx.): 50000
My Complaint Description:
Dear All,

Greetings of the Day !!!

My name is Aatman Mehta I am from Ahmedabad.

ID: 68218 ID: 67971

I have taken services from CaptialVia and paid Rs. 50,000/- for the services of as said to me

Premium stock tips for Rs. 25,000/- for 06 months on 04th May

Your subscription details are as follows:
Payment Mode: Payment Gateway
Payment Bank: BillDesk
Amount: INR 25000
Reference Number: BHCC3782721398
Service Details:
Services: Premium stock
Service Start Date: 05-05-2015
Service End Date: 02-11-2015

25,000 paid on 05th May for 04 months for services that were Unclear and services not mentioned on the website.

Rs. 25,000 were taken from me by telling me three people will give me the services Mr. Alok Mr. Vinay and someone else shall also assist me giving BTST calls and those services are of HNI Clients and Portfolio Manager shall be assisted

I have received the services of only Option Call & Put Quaterly.

Payment Mode: Payment Gateway
Payment Bank: BillDesk
Amount: INR 25000
Reference Number: DHCC3784897614
Service Details:
Services: Option Call & Put Quarterly
Service Start Date: 07-05-2015
Service End Date: 05-09-2015

I want to discontinue the services that are being offered and want my money back since I am not being offered what i was told for the 25,000/- that have been taken away from me. I want you to even see the conversations between me Mr. Alok and Mr Vinay through your Call Logs. I have been cheated by giving me wrong commitments and wrong guidance. I have put this forward to when I received a call from your Quality Department confirming the services that I have bought and were being offered to me.

I request a full refund since I want to discontinue with the services.

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