Carrier Air Conditioner Complaint – WATER LEAKAGE FROM INNER UNIT

Subject: WATER LEAKAGE FROM INNER UNIT
My Name: ALPESH N SHAH
My City: mumbai
My Complaint Against: carrier air conditioner
Complaint Category: Electronics Appliances
Claim Amount (Approx.):
My Complaint Description:
I HAD PURCHASED CARRIER DURAEDGE K+ 1.5 TON AIR CONDITIONER FROM CROMA SHOW ROOM, MAHAVIR NAGAR, KANDIVALI WEST ON 26/01/2016 AND INSTALLED ON 27/01/2016 BY THEIR AUTHORISED SERVICE CENTER "EXPERT AIRCON SERVICES" . DUE TO WINTER SEASON I HAD USED TO START AC FROM 1ST WEEK OF MAR'2016. FROM THE NEXT DAY ONWARDS WATER LEAKAGE PROBLEM START FROM INNER UNIT AND FOR THAT I HAD LODGE THE COMPLAINT WIDE :
COMPLAINT NO. DATE
13906023 05/03/2016
13908337 07/03/2016
13916134 11/03/2016
EVERY TIME THEY ARE SENDING ENGINEER FROM THEIR AUTHORISED SERVICE CENTER "EXPERT AIRCON SERVICES"DAHISAR EAST MUMBAI- 68. AND THEY ARE DOING EXPERIMENT FOR ONE TO THREE HOURS TO SOLVE THE PROBLEM. BUT TILL DATE MY PROBLEM IS NOT SOLVED AND NOW THE WATER LEAKAGE PROBLEM IS MORE AS COMPARE TO EARLIER.
I THINK THAT I HAD PURCHASED WATER COOLER AT AIR CONDITIONER PRICE.
NOW I WILL NOT ALLOW ANY PERSON / ENGINEER TO DO MORE EXPERIMENT IN MY NEW AC
I WANT NEW BRAND PIECE AT THE EARLIEST.

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