Idea Cellular Complaint – Idea Postpaid Sim Not Activated Even After 13 Days

Subject: Idea complaintpaid sim not activated even after 13 days
My Name: SHISHIR DUTT
My City: Pune
My Complaint Against: Idea Cellular
Complaint Category: Idea Complaints
Claim Amount (Approx.): 10000
My Complaint Description:
I took a new complaintpaid sim of Idea from Pune on 10th Dec. , I was told that sim will become activated within 24 hours within which verification will be done . All was done and then sim activation was cancelled . After several complaint the message on alternate no. said that sim is activated but actually the sim never got activated until today and customer care is either unresponsive or not providing a logical answer to my problem . It is 13 days and they could not get the sim activated plus their customer care doesn't respond and resolve the problem at all . I'm unable to use 3G internet services , I had already given my new mob. no. to my aquaintances but unfortunately the sim is still not working

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2 thoughts on “Idea Cellular Complaint – Idea Postpaid Sim Not Activated Even After 13 Days

  1. Dear Customer,

    We understand your concern and regret the inconvenience. In order to investigate the issue, we need you to share your Idea mobile number and alternate contact details. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, http://www.ideacellular.com or contact 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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