Idea Cellular Gujarat Aditya Birla Complaint – Postpaid Bill Paid And They Barred My Outgoing And Didn’t Update My Payment

Subject: Postpaid Bill Paid and they Barred my Outgoing and didn't update my payment
My Name: Rajeshkumar Jain
My Contact Email ID: [email protected]
My City: Surat
My Complaint Against: Idea Cellular Gujarat Aditya Birla
Complaint Category: Idea Complaints
Claim Amount (Approx.):
My Complaint Description:
Dear Sir,
I am Rajeshbhai Lalchand Jain
my Mobile Number is 7622889988.
I paid online bill through Mobikwik.
due ti idea online payment failure.
Ref: 14333123271883.on 3rd June.
now my payment is not updated and my outgoing is barred.
i complain to Idea executive Karishma so she speak roughly with me.
now she told me ur payment will update after 3 day.i request her plz unbarred me and give her payment ref.id but she didnt understand me now what can i do.
i facing problem and my business is struct due to barred my outgoing.
on 3rd june i mailed aing Care but they also not respond me.

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3 thoughts on “Idea Cellular Gujarat Aditya Birla Complaint – Postpaid Bill Paid And They Barred My Outgoing And Didn’t Update My Payment

  1. Dear Customer,

    We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    As per your telecon with our customer service associate on 5th June 2015, we wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-45190034990 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Dear Customer,

    We wish to inform you that your complaint for payment has been resolved. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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