Idea Cellular Complaint – Untold Charges

Subject: Untold Charges
My Name: Umang Vakil
My City: Ahmedabad
My Complaint Against: Idea cellular
Complaint Category: Idea Complaints
Claim Amount (Approx.): 1250
My Complaint Description:
Dear Sir/Madam.
I am a regular customer of Idea company and have been paying my bills regularly but recently in my last bill dated dec-15, i got to know that I was 1200rs extra for what they have mentioned is 'Proration' for registering a top up of 500 rs for 2gb 3G internet pack about which I was never informed or alerted even on asking about the same.
Why would someone pay 1200 rs extra to get service which is of worth 500 rs. Seriously a big fraud for me.

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One thought on “Idea Cellular Complaint – Untold Charges

  1. Dear Customer,

    We regret the trouble with your Idea mobile bill. Please reply with your Idea mobile number and alternate contact details to discuss & investigate. You can also call 198 from your Idea mobile for further assistance.

    Thanks & Regards,
    Customer Care, Idea Cellular

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