IDEA CELLULAR Complaint – CHARGE WITHOUT DATA USE

Subject: CHARGE WITHOUT DATA USE
My Name: GUSAI RAHULBHARTHI
My City: jamnagar
My Complaint Against: IDEA CELLULAR
Complaint Category: Idea Complaints
Claim Amount (Approx.): 32
My Complaint Description:
HELLO SIR,
MY NAME IS GUSAI RAHUL AND I USE IDEA'S SIMCARD ON 24/11/2015 AT 7:15 I HAVE ACTIVATE THE NETPACK OF 19 RUPEE AND I GOT BANEFIT OF 75 MB FOR 2 DAYS VALIDITY BUT ON 25/11/2015 IDEA CHARGED ME SOMETHIG 30 RUPIS BALANCE. WHEN I CALL IN CUSTOMER CARE HE SAID YOU USED MORE THAN 75MB BUT I DID NOT USE 75MB.

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2 thoughts on “IDEA CELLULAR Complaint – CHARGE WITHOUT DATA USE

  1. Dear Customer,

    We regret the unpleasant experience. Kindly provide your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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