Shrinath Travel Agency ISO 9001 Certified Complaint – Seat Changed Without Permission

Subject: Seat Changed without permission
My City: Pune
My Complaint Against: Shrinath Travel Agency ISO 9001 Certified
Complaint Category: Tours & Travels
Claim Amount (Approx.): 5000
My Complaint Description:
Usually all the sleeper buses have less length for a person of even 5 feet 10 inch to sleep at ease. So instead of Single isolated sleeper, I had booked single seat in double set. but in after boarding bus in mid night, cleaner woke me up saying my seat is in single compartment. It had been changed from Seat no 8 , booked online & got confirmation message too from Shrinath Online, which was changed to seat no B in single isolated compartment. And the cleaner was just reluctant to listen to me or co-operate. whne I called head office, they also dint give proper response.

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