Subject: GAS SUBSIDY NOT RECIVED
My Name: SHAILESH SINGH
My City: ANAND
My Complaint Against: HP GAS AGENCY CHANDAN BOOK STALL
Complaint Category: Others
Claim Amount (Approx.): 260
My Complaint Description:
I have shifted my gas connection form rathwa gas agency – vadodara to chandan book stall – vallabh vidya nagar. i have provided all the documents at the time of registration, but the distributor has not uploaded the documents due to which i have not recieved my gas subsidy. I have recieved 2 Two gas cylinders at the time on connection on 30-may-2015. as per their records. since then the subsidy was no deposited in my account after reminder they told it will take time. The HP Customer Care says that the aadhar card was updated on 4-sept-2015. why so much delay in uploading the documents. and why should i bear the loss of subsidy. it was their duty. They say that bank has not cleared the documents, but earlier in vadodara with rathwa gas agency i was regularly receiving the subsidy in the same bank account.
A COPY OF COMPLAIN TO HP COMPLAIN SITE
Sir I have my connection with CHANDAN BOOK STALL (VALLABH VIDYA NAGAR DIST : ANAND) DISTRIBUTOR CODE 19551600. I HAVE SHIFTED MY CONNECTION FROM RATHWA GAS BARODA TO CHANDAN BOOK STALL CONNECTION I HAVE SUBMITTED ALL THE DOCUMENTS TO THE BANK AND TO GAS AGENCY i.e. CHANDAN BOOK STALL IN JUNE AT THE TIME OF CONNECTION. THEY TOLD ME THAT CASH WILL BE DEPOSITED TO YOUR BANK ACCOUNT (BANK OF BARODA JETALPUR BRANCH )WHICH WAS ALSO LINKED WITH MY AADHAR 3961 9406 3435. SINCE THEN I HAVE NOT RECIEVED ANY CREDIT IN MY ACCOUNT. THE BANK SAYS THAT MY ACCOUNT IS LINKED AS I WAS RECEIVING CREDIT BY THE EARLIER GAS AGENCY. AND CHANDAN BOOK STALL AGENCY SAYS THAT BANK HAVE NOT CONFIRMED FOR DEPOSITING. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL AS THIS Rs.500-600 IS NOT A SMALL AMOUNT FOR AS COMMON MAN. AND IF THIS IS CONTINUED THEN IT CAN CREATE BIG FRAUD WHICH WILL LEAD NON RELIABILITY TOWARDS YOU… THANKING YOU SHAILESH SINGH CUST ID 914456 DISTRIBUTOR : CHANDAN BOOK STALL DISTRIBUTOR CODE :19551600
SOURABH SINGH (192340) – 23/09/2015 08:50 AM
As per our records, your Aadhar no. has been updated in records on 4th September-2015. As no refill has been taken by you after same, the Advanced/ Refill Subsidy is not credited.
As you will book your next refill cylinder, both advanced/ refill subsidy will be transfered. Also, we would like to advise you that refill/ Advanced subsidy is not in the tune of Rs. 500-600. Currently same is around Rs. 130 for the month of September-15.
SHAILESH AMBALAL SINGH – 28/09/2015 11:52 AM
Sir, I have submitted my Aadhar card to the Bank and to the Distributor, at the time of connection then why it was not updated in the your records. It was your duty to update the same. why it was delayed in uploading the documents, if the delay was in your side why i should bear the loss subsidy…
MY HP Gas Number 614456 Distributor CHANDAN BOOK STALL
Complain to HPGAS NUMBER 15147293. Date 22-09-2015