Chupchap Complaint – Sent Me Faulty And Damage Power Bank And Charger Cable

Subject: Sent me faulty and damage Power bank and charger cable
My Name: Malay Srivastava
My City: Sultanpur
My Complaint Against: Chupchap
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 699.00
My Complaint Description:
I had purchased a combo of samsung power bank along with free USB charger in 699 Rs. but when i was received delivery I found that USB charger was damaged and Power bank is not charging 2000mah mobile more than 20% even though power bank is 20000mah. now when I complaint it they replied that they will replace USB charger but will not replace Power bank.
I want to mention that USB charger was free along with Power Bank and has no value against Power bank. Neither they are replacing power bank nor refunding my money.
kindly help me.

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