CHUPCHAPLELO.COM Complaint – Wrong Product Received.

Subject: Wrong product received.
My Name: Mahesh Kumar Gulati
My City: Delhi
My Complaint Against: CHUPCHAPLELO.COM
Complaint Category: Others
Claim Amount (Approx.): 1099
My Complaint Description:
I had ordered a pair of shoes vide order NO. OID 304817. The order was for Item
Smart Casual shoes for men – Dark Brown Item ID SKU: lanka 4003-brown -8. But instead I have received item SKU: Lanka 40003-TEK-8. which is light brown in coulour.
I asked for return and the company flatly refused saying that this was a liquidation sale and hence the item purchased cannot be returned. It also falsely said that this gfact was mentioned on the product page . There was no such mention on the product page. I cooperated and said that I would not mind keepin the product if they exchanged it for a size smaller . This was because I had bought this product as a gift. The person I wanted to gift this wanted only dark brown color.I did not mind a lighter color so I asked for exchange to a smaller size so that I could use the same. But the company refused. Further this condition of no exchange or return is not mentioned anywhere in their terms and conditions or on the product page.

MK Gulati
M- +919716409469
e mail- [email protected]

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *