CITI BANK Complaint – Loan Rejection

Subject: Loan Rejection
My Name: Nirmit Dalal
My City: Ahmedabad
My Complaint Against: CITI BANK
Complaint Category: Finance & Investment
Claim Amount (Approx.): 15796
My Complaint Description:
Dear Sir,
I had put a file in CITI bank for a loan on 28th Jan-2016.
I had told them I need process my loan in urgent basis because my seller is NRI and need to fly back he will come for stamping only.
They have agreed and committed me that they will process fast,
They verify the document taken the processing & other fees total Rs 20479/-.
But I observe CITI bank executive don't care to pick the call or reply and update the status of my loan.
I have chase with the Bank regarding the status of my loan to process further & update where they stuck & need my concern. But on the 8th Mar-2016 they rejected my Loan due to society NOC.
NOC given by society wording are than the CITI Bank format.
My concern is which the NOC is Loan Barrier then why CITI bank had given me first at the time I had submitted by file.
CITI bank had done my financial verification, Property verification, Valuation, given advertisement on new paper. Almost 34days CITI bank had taken in process.

If due to NOC loan can got cancel, then Bank should inform me in prior, not at the last moment.
Due to such lack of communication I may loss the Property & my D.P of Rs 4.00 lac.

Please help me getting refund of Processing Fees & other payment made to CITI bank.

Nirmit Dalal

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