Club Factory Complaint – Refund Money

Subject: Refund money
My Name: Karanam satya sri
My City: Hyderabad
My State: Telegana
My Complaint Against: Club factory
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 2548
My Complaint Description:
I have paid money through Paytm to club factory website for my purchases but club factory didn't receive money but money got deducted could somebody help me with this. Money got deducted in the name of one97collections of amount 2548
From my axis bank account
Order I'd 201707081349572273274

Customer…… Paytm ( as a middleman)…. club factory this is my transaction but payment didn't happen with other end and I receive that money got deducted

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167 thoughts on “Club Factory Complaint – Refund Money

  1. Hi,

    I have oais 2,100/- in club factory ordered two bags (SO13663248/SO1366387) without any update both the products are canceled today morning i called on this number (7762050679) one person asking for my credit card details to refund my amount I dont know the which kind of refung policy they are given to customers.. after some time he start abusing me like shit even he dont know the way to speak with any girl. I want my amount refund 2,100 ß also want the genuine customer care no ß address of the head branche i already complaint regarding that my near police station branch.. everything is fake regarding this website this cutomer care no address everything..

    waiting for revert..

    • Same situation accured with us pls rply and tell me the procedure for refunding the amount waitng for the rply urgently

    • Club Factory I have already complaint against the issue to your customer support team…but no action has been taken yet..They are just ignoring and they just copy and paste the message…that Please wait we are working on your query…that’s all…after that no one bloody reply..which shouldn’t be done..,this is just rediculous…Arrange a call from your CST Department or do anything..I want refund for the Order SO26585786 …..I mean what’s wrong with the Club Factory….. where is my refund worth Rs.1559…what the hell you people are doing??? U have also deleted my complaint I complainted on the same page of club factory… This shouldn’t be done .. I’ll go to the consumer forum against this issue….If my refund money for the order SO26585786 will not reflect within 2 days..

  2. I didn’t recvd my order and d ordr was boked on 31 jan and the amount has been deducted from my acount so plz i reqsted 2 u to refund 1200 amt on my acount as soon as posbl.

  3. I have ordered one sleeveless jackets from club factory on 03.03.2018 at Rs.1966.00 vide order no. SO14530596 but the ordered do not shipped due to non availability of such products in store. In this regard a massage sent by you for the same.please refund my money as early as possible.

  4. I got damaged product and first they denied for full refund and ask me for 10%,20% and then 30%refund.
    And finally ready to give full refund but now said that you should courier it on company address and charges will applicable.
    Means we compensate this charges?
    Just cheated me

  5. Hi
    My name is sonia..my order no is #SO18339150…payment has been made by credit card for rs 1480.07.Payment has been made twice….plz look into this matter..and return my payment…nt received the order also…

  6. मेरा नाम रामरतन मिश्रा है
    मैने बैग order cancal, करबाया था तो न तो मेरा पैसा वापस हुआ है बल्कि मेरे एकाउण्ट से पैसे भी काट लिए गये है । 8996 रुपये काट लिए गये है

  7. Sir please contact me
    My mobile no. 7024779738
    Please sir contact me
    Solve my problem
    Please sir i requst you
    Please sir mere 8996 rupees cut kr liye gye hai।

  8. Hii.. Sir I hv been robbed by ur employee as my order was cancelled and I asked Fr the refund he ask my account no. And took out 2000 rs and then blocked my no. Too…. It’s really unworthy….. N unfair……. Disappointing experience wth u…

  9. Worst customer service and worst online shopping. They wont even refund to our account. Instead they transferred it to our wallet.
    0 ratings

  10. Very bad website dont purchase any thIng from this site .
    this site is totally fake they all are Doing fraud with people on behalf of this site .

    recently i have Order shoes before two month which i have received after 1 month .
    its very cheap quality product not meet as per their coast then i make same return .
    For this also again more than 1 month passed .
    till now my money not returned not able to contact any where no update .

    its Only conclusion that its very bad website doing Fraud multiple people has been stuck with same .
    Order number -SO25323128
    My mob – 09910170617

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