Subject: mobile connection not working due to reliance since last 10 days
My Name: jeeten dave
My City: surat
My Complaint Against: reliance communication
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 50000
My Complaint Description:
Myself Jeeten Dave, from Surat, Gujarat. I had a Vodafone number : 9879207277, which I was ported to Reliance CDMA, almost a month ago. Porting Id : VG363661. But up till now I am not able to use it. I had already verified supplied documents by 59059 portal.
I am working with a loan department, mobile is very necessary for my business.
As I am not a newbie to use the mobile connection, I had tried to contact and mention my problem regarding the same matter, but your customer service executive just promising and convincing me to wait for 48 hours to fix the problem, since 10 days.
I had tried out your reliance store, named R.D. Communications, Udhana, Surat, where I was assisted by Mr. Pratik Gandhi [Store manager], contact: 07878555599. From last 8 to 10 days, every morning & evening, like my daily routine, I am asking Mr. Pratik Gandhi to resolve the problem regarding my mobile connection.
I had called Mr. Kapil Somani [Escation, lead. Contact : 9374799919], Mr. Bimal Dhank [contact: 9328117060], and Mr. Sudhir Bhaduri [Appellate officer, Gujarat], but they failed to solve problem.
Your first duty is to serve and treat customer nicely. You should be well behaved, but you are unable to solve a problem, i have no connectivity due to reliance communication,
Shame on Reliance Customer Service Department.
You guys can’t make a sim card to be worked.
Worst experience with reliance.
The biggest mistake of mine to choose reliance communications.
+91 – 98792 07277 [Not working because of reliance crap]