RELIANCE COMMUNICATION Complaint – Connection Was Disconnected But Advance Amount Not Refunded.

Subject: connection was disconnected but advance amount not refunded.
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 3000-4000
My Complaint Description:
Respected Sir, I have reliance broadband customer since 2011. I have launch my problem request through customer care center on 07-Oct-2014, but till today no any solution has been received from your team. Moreover, i have also send mail to all the member''s of reliance group (Communication Dept) but till today no any prompt reply mail received from them except auto system generated revert mail. My name is : MRUNAL H PAREKH Reliance Subscriber ID : 323127577926 CONTACT NO : +91-9879203794 I have raised complain on 07-Oct-14, but yet not resolved by your team. I have mentioned below all the complain number which i have raised from 07-Oct-14 till date 225544414 226311852 226381738 226636471 226636638 Interaction ID 4128304081 Interaction ID 4132574622 Moreover, after so many followup with customer care center finally i got call from reliance communication corporate office, as per our discussion the person told to me for termination of my broadband connection, due to some technical issue they cannot provide connection to me. I agreed with his conversation and i call to customer case center and put a request to terminate my broad band connection on 08-Nov-2014. But till date neither my termination request was not accepted nor my problem also not been resolved. After so many followup finally my connection was terminated but the advance amount till today not refunded. please rectify and resolve my issue as early as possible, since more than nine Month is completed without any solution. Thanks & Regards, Mrunal Parekh

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