Subject: Service cancellation refund issue.
My Name: Vimal Mer
My City: Rajkot, Gujarat
My Complaint Against: Reliance Communications Limited
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
Hello, Grahak suraksha.
I am vimal From Rajkot was using Reliance broadband since long more than 9 month.
after cancellation/termination of service order #241502008 on 1 Jan. by me to reliance company. but they did on after 19 days and explain me in email that according to them its registered on 19-01-2016.
how that can be as I already have given a termination request and they provide me request ID #241502008.
So as of prepaid customer, they charge me 19days more without provide me service as of termination.
why should i pay charges for that as those days are not broadband used .
I want those 19 days charge back. and since 19days it affected me mentally as well with my online business too. which cost me 10000 INR. include my refund.
I wish grahak suraksha will help me in this.
I request to all Reliance broadband using not to continue with this company they cheat their customers.