Reliance Communications Complaint – High Latency/Ping Issue

Subject: High Latency/Ping Issue
My Name: shikher tripathi
My Contact Email ID: [email protected]
My City: lucknow
My Complaint Against: Reliance Communications
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 50000
My Complaint Description:
I have been experiencing high latency/ping issues since february and have called up the reliance customer care for50-60 times now for the problem. When i tell them about my issue they do not understand and i end up filing a complaint for slow internet speed. However once a reliance customer care executive understood me and told me to send an email to [email protected] so i sent them an email and they told me that the issue would be fixed within 24 hours but even then the problem was not fixed so i again exchanged emails for 40-50 times but in vain.
pls help me 🙁

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