Reliance Communications Complaint – Remainning Balance Not Recieved

Subject: Remainning Balance Not Recieved
My Name: Jain
My City: Chennai
My Complaint Against: Reliance Communications
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 160
My Complaint Description:
Pls Help………………….

My Mobile Number – 93624 11110..

Reliance CDMA Prepaid…..

As per SMS Reliance Prepaid offer for Rs. 160 Recharge will get 320 Talktime .I did Recharge for Rs. 160/- the same but I recieved only Rs.160/- Talktime only….

Also this complaint I tryied to contact Prepaid customercare *333 so many times but its connecting to Postpaid Department…

My money also deducted for the same each in every calls to customercare which is connected to postpaid always…

Finally I got Complaint number for Always connected to Postpaid Department Complaint No : 236194576..

Even I tried for Live chat for this issue No response after 4 to 5 hours waited in ques…on dated 04/08/2015.

Finally I recieved email from customercare & they agreed to transfer my remainning balance before 06/08/2015.Complaint No SR- 236202035.

Today Mornning I recieved SMS remainning Balance Transfered to my account

But I checked my balance its shows my old balance only Balance Rs. 160/- still not transferred to my account…

Please check & reply

Please provide my balance talk time & also let us know the correct number for Prepaid Customercare Number..



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2 thoughts on “Reliance Communications Complaint – Remainning Balance Not Recieved

  1. Dear Mr. Jain,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Reliance Communications

  2. Dear Mr. Jain,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Reliance Communications

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