Subject: Billing Issue and not closing Internet Connection even i send the Request for Cancellation.
My Name: Vishnu Prajapati
My City: Ahmedabad
My Complaint Against: Reliance Communicaton Ltd.
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 0.00
My Complaint Description:
I got Reliance Internet Connection(Broadband) Before 6 Months. I had Paid 6 Month Advance Rental.
My Reliance Customer ID: 372189270142
I called the Reliance Customer Care on 24rd June 2015 for Canceling Reliance Broadband Connection. they Told me that your Connection will be closed in 9 Days. they Provide me Service Request Number: 234776862 and also I got the Message From Reliance Customer Care.
Now, My Internet Connection closed from 28th June 2015. I already Paid them 6 Month Advance Rental Still They Are calling Me that "your Connection Still Working From Our Side. you had not Cancel your connection. you have to Pay the Bill otherwise Legal notice will be sent to you. You also have to Pay Delay Payment Charge"
I got the Message From Reliance Customer Care, Provide me Service Request number, my Internet Connection closed from 28th June 2015 still they are Continue Calling Me and Mentally Harrasing me For Paying Bill which I already Paid them.
Hope you will help me in this Situation.