Reliance Communicaton Ltd. Complaint – Billing Issue And Not Closing Internet Connection Even I Send The Request For Cancellation.

Subject: Billing Issue and not closing Internet Connection even i send the Request for Cancellation.
My Name: Vishnu Prajapati
My City: Ahmedabad
My Complaint Against: Reliance Communicaton Ltd.
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 0.00
My Complaint Description:
Hello sir,

I got Reliance Internet Connection(Broadband) Before 6 Months. I had Paid 6 Month Advance Rental.
My Reliance Customer ID: 372189270142

I called the Reliance Customer Care on 24rd June 2015 for Canceling Reliance Broadband Connection. they Told me that your Connection will be closed in 9 Days. they Provide me Service Request Number: 234776862 and also I got the Message From Reliance Customer Care.

Now, My Internet Connection closed from 28th June 2015. I already Paid them 6 Month Advance Rental Still They Are calling Me that "your Connection Still Working From Our Side. you had not Cancel your connection. you have to Pay the Bill otherwise Legal notice will be sent to you. You also have to Pay Delay Payment Charge"

I got the Message From Reliance Customer Care, Provide me Service Request number, my Internet Connection closed from 28th June 2015 still they are Continue Calling Me and Mentally Harrasing me For Paying Bill which I already Paid them.

Hope you will help me in this Situation.

Thanks,
Vishnu.

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One thought on “Reliance Communicaton Ltd. Complaint – Billing Issue And Not Closing Internet Connection Even I Send The Request For Cancellation.

  1. Hello Sir,

    My Reliance Customer ID: 372189270142
    From Starting of The Internet Connection, I got the Problem Like Internet Disconnection Automatically for 4 to 5 Times in a Day. I had to Restart Modem EveryTime For Getting Internet Connection Back to Work.I had Contact Many Time to the Customer Care for Solution Of My Problem and EveryTime i got the Response that “Your Compaint Will Be Resolve in 24 Hours, Our System Engineer will Visit at your Place and sort out the Problem”.

    After 24 Hours, I had to Call Reliance Customer Care Again and I got the Pathetic Response that Your Compaint Sort out Already(even I don’t know about it, They sort out Automatically without Informing Customer). Then I had to Generate Compaint once again and Wait for 24 more Hours. This kind of Things Happen Continuously in last 6 month. I made a biggest Mistake of Getting Reliance Broadband Connection.

    I had Deleted Many Service Request Number Message Previously From My Mobile by Default. 🙁

    Below are Some Service Request No Of My Reliance Internet Connection Compaint Number( there are Many more but i had deleted some message):

    232281622
    232226575
    232168941
    229838829
    229703368
    229648057
    228580810

    Today Again, I got the Call from Reliance ( from this No: +917932210878) that you have to Pay 800 rs Bill otherwise Legal notice will be sent to you and legal action will be taken against you. as i had already paid 6 month Advance rental and in that 6 month Hardly their Services work Still they are not Provide me any Kind of Refund and want me to Pay illegal Bill Amount.

    Hope you Understand my Problem and Helping me in this Issue.

    Thanks,
    Vishnu.

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