YU CARE MOBILE COMPANY Complaint – MY MOBILE DEVICE DOES NOT RETURN

Subject: MY MOBILE DEVICE DOES NOT RETURN
My Name: sankhat vinod
My City: DAMAN AND DIU
My Complaint Against: YU CARE MOBILE COMPANY
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 7200
My Complaint Description:
Dear,sir/medam
i have bught the new device of yu5010 via online ,after few days the mobile screen broken than i call the custemer service centre of YU care, and they said me to send them my mobile and we will give u the exchanged device before the 30 working days.
Than i had send my device for exchange on 31 october2015 but still todays date i didnt get my device and 71 days are alredy finished but i didnt get my device..
when i call to customer service but i didnt get the satisfy answer for them .
so please i deeply requst to u please help me for this isssu…

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