Subject: Mobile Service Closed they will not proved detail and asking to make payment
My Name: Pranav Vora
My City: Ahmedabad
My Complaint Against: Company
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 1261.50
My Complaint Description:
My Mobile No:95128 12121 has unbilled Amount Rs.1261.50 Since Last 4 Days they were close my service , My credit Limit was Rs.500.00 but unbilled Amount is Rs.1261.50 it was not possible as per my best of now ledge.
While I visited Vodafone store at Near Atithi ,Judges Bunglow Ahmedabad , They we unable to provide me detail of charges and ask to make payment for pending to restore services. I tell them if you are not providing services you have no right to charge rental for non providing period.
Amount was not important but attitude is important towards customer.
Each and every time company told customers to first make payment then services restor but unable to provide why they have charge the amount and what for they charge amount. email Address of Nodal officer is below :