COMPANY Complaint – NOT TAKEN COMPLAINT

Subject: NOT TAKEN COMPLAINT
My Name: DHAVAL
My City: AHMEDABAD
My Complaint Against: COMPANY
Complaint Category: Idea Complaints
Claim Amount (Approx.): 62/-RS INR
My Complaint Description:
ON DATED 10TH MARCH 2016 I HAVE RECHARGE OF 62/- RS AND I HAVE GOT ANOTHER TYPE OF BALANCE SO I WAS CALLED UP CUSTOMER COMPLAIN NO 198 BUT THEY NOT TAKEN MY COM PLAIN, SAME ISSUE I ESCALETED TO APPELATTE AUTHORITY ON 12 MARCH 2016 BUT TIL THE DATE MY ISSUE NOT RESOLVED KINDLY HELP ME ON THIS.

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  1. Dear Customer,

    We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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