Subject: Compare dth is not giving refund for Dish tv hd recorder
My Name: Sandip
My City: Nagpur
My Complaint Against: compare dth
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 2000
My Complaint Description:
I have paid Rs. 1400 online against above product to comparedth (snap attached) on 26 Jan with a commitment that product will be installed within a day or next day maximum. After the payment, I was waiting for both the day but nobody called me. After taking long follow-up someone replied to install after 4-5 days but unfortunately I was not available at home so I gave him another time and he disappeared. Again took follow-ups for a week but due to very bad response in giving the service I had decided to cancel the order and ask for refund.
It's been almost a month, every second day I am calling to these people but their phone is either busy or not responding. If they respond, just say, give me 10 min, I'll process your refund. It happened many times but they never called me back. It's completely fraud case and I am very much irritated with them.
I'd like to request you, with strong trust on "Consumer Complaints", please help me getting my compensation back from these people.
I want to claim for Rs. 2000 to refund. These people have not only suffered me financially but also mentally. I had to call them up many times which they were putting on hold for 30 min. I had spend more than Rs. 200 extra for calling.
I have heard consumer court always help to customer. I am now rely on you.
Expecting my Rs. 2000 refund asap with your help.
Sandip Nakhate | Senior HR @ IT Industry