Subject: Service activated without confirmation
My Name: Altaf Simavatwala
My City: Ahmedabad
My Complaint Against: telenor
Complaint Category: Uninor Complaints
Claim Amount (Approx.): 6 Rs
My Complaint Description:
Mobile # : 9173416640
Balance Deducted : 6 Rs
Service : Music Service
Last Reach : 30 Rs
As per customer care executive, Music service was activated through display msg. Also, i have no idea where it was activated and i haven't gave any confirmation to activate this service.
When i ask executive to refund deducted amount, he refuse to process the request and disconnected my call.
I just want to raise a complaint on procedure of activating the service. No service could be activated without confirmation from customer.
I want my balance back and want this procedure disconnected from company.