IRCTC Complaint – REFUND AGAINST TICKET CANCELLATION

Subject: REFUND AGAINST TICKET CANCELLATION
My Name: GHANSHYA POKAR
My City: DHARAMPUR
My Complaint Against: IRCTC
Complaint Category: Tours & Travels
Claim Amount (Approx.): 870
My Complaint Description:
Dear sir,
A big defect of IRCTC I have faced,
On 14/01/2016 iave a book ticket thru online, here with details
Ticket Details
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Transaction ID : 100000409461872 PNR No. : 8743408280 Train No. & Name : 19116 / BHUJ BDTS EXP
Date of Booking : 14-Jan-2016 Class : SLEEPER CLASS Quota : TATKAL
Date of Journey : 14-Jan-2016 From : AI To : BL
Boarding At : AI Date Of Boarding : 14-Jan-2016 Reservation Upto : BL
Scheduled Departure : 23:05 Hrs

Passenger Details
________________________________________
Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 G J POKAR 29 Male CNF S12 17
2 K G POKAR 22 Female CNF S12 20

Fare Details
________________________________________
Distance : 607 KM
Ticket Fare : Rs. 870.00
Service Charge : Rs. 22.90
Total Fare : Rs. 892.90

But suddenly some of reasons I have to cancelled this ticket
Cancelled Transaction Details
Transaction ID:100000409461872 PNR No 8743408280 Train No./Name:19116 / BHUJ BDTS EXP
Date of Journey:14-Jan-2016 Date Of Boarding:14-Jan-2016 Class:SLEEPER CLASS (SL)
From:ADIPUR (AI) To:VALSAD (BL) Boarding:ADIPUR (AI)
Resv Upto:VALSAD (BL) Quota: TATKAL (CK) Date of Cancellation:14-Jan-2016 10:48:17 HRS
Ticket Type: E-ticket Cancellation ID:100000085269207

SL No. Name Age Gender Status Cancellation Date
1 G J POKAR 29 Male Cancelled 14-Jan-2016 10:48:17 HRS
2 K G POKAR 22 Female Cancelled 14-Jan-2016 10:48:17 HRS

Regarding this there was no amt to refund showing on cancellation status.
If no amount would be refund then notify me while cancelling ticket,
I ONLY WANT TO SAY THAT IF MY TICKET HAS BEEN CANCELLED THEN OTHER PASSENGER WILL GET AND THE AMOUNT OF TICKET IRCTC WILL GET TWICE FOR SAME SEATS.

My money have to refund whatever refundable but there is a big cheating to not refund any of amount for same.

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