Idea Complaint – Main Balance And Data Balace Cut

Subject: main balance and data balace cut
My Name: vijay dhamecha
My City: keshod
My Complaint Against: idea
Complaint Category: Idea Complaints
Claim Amount (Approx.): 500
My Complaint Description:
i am having idea connection from long time and i use 3g net on it but from last some days i recharge it with 1gb 3g net plan then it cut of autometicaly in 10 hours then i recharge again then it will be cut in just 1 hour then i recharge with normal balance of rs 120 i got 123 balance then i make 2 or 3 calls for 5 minits then my balance will come only 00.80 paisa then i call to care they told his server is down call after 2 hours then i call again then thay said my balance cut cuse of internet then i told then when i recharge normal balance i didnt use net then thay said its your problem our system is telling that your used it so we didnt give it back to you i told them then i have to port to other coumpney then thay said its ok you can do what ever you wait we dont care. idea is very bad coumpney they dont care about coustmour please help me out…

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One thought on “Idea Complaint – Main Balance And Data Balace Cut

  1. Dear Customer,

    We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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