Airtel Complaint – Balance Not Received

Subject: Balance not received
My Name: kirti Manoj Surve
My City: Naigaon (Vasai)
My Complaint Against: airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.): 120rs
My Complaint Description:
Mai airtel prepaid card use karti hu. Maine 20th july, 2015 ko rs.120 ka recharge kiya leking abhi tak muze balance receive nahi hua eske bare me maine 22nd july,2015 ko airtel customer service center ko online complaint ki (reference no. 072200123) unki aur se anwer mail kiya within 2 hours hum aap ka back up denge lekin nahi unone mera balance muze vapas kiya hai na hi unki aur se koi jawab aaya hai

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2 thoughts on “Airtel Complaint – Balance Not Received

  1. Dear Mr. Surve,

    This is with reference to your post dated 23 July 2015.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.presence@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr. Surve,

    This is with reference to your post dated 24 July 2015.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.presence@airtel.com

    Regards
    Sadhu Charan
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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