GTPL Hathway Pvt. Ltd. Complaint – GTPL Broadband – Not Getting Enough Speed As Told And Not Answering For Complaint

Subject: GTPL Broadband – Not Getting Enough Speed As Told and not answering for complaint
My Name: Dhaval Raja
My Contact Email ID: [email protected]
My City: Morbi
My Complaint Against: GTPL Hathway Pvt. Ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
I am user since last one year. Gtpl can't provide us speed they say, they don't even receive our calls now. As my current plan I should get 10Mbps speed for Six Month. For that I have complained so many times from customer care to appellate authority. They even dont care about customer. Just because of them I am loosing business. Mr. Chintan Dudhiya from Ahmedabad Head office says that they are trying but they are not solving problem since last month. Even they are not ready for refund.
I think they provide internet to more than one client from the same connection. They are refusing for refund. Please take some action against the GTPL company or local service provider in Morbi office.

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