Subject: TV channel not visible
My Name: Pratik D Shah
My City: Surat
My Complaint Against: GTPL Hathway PVT LTD
Complaint Category: Entertainment
Claim Amount (Approx.): 2000
My Complaint Description:
With Hope and kind support I wold like to complain fot GTPL service in Surat city, Adajan area,
I am customer of GTPL company for TV connection.
I had paied full Installation charge for new connection when I purchaed connection fuw year ago. ( which includes cabel installation charge)
After some years i got problame to view some channel some time not able to see or some time not proper vission.
That after paying regular monthly payment and full installation charge to company, comapny refused to set or i can say refused to solve problam of TV channal problame.
They demand to make some hardware changes at my home door step which is part of installation of company.
So I would like to get some help from Grahaksuraksha
Hope for kind advise to solve above matter.