Subject: charged extra amount and not close the connection
My Name: AZHARUDDIN GHANCHI
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against: TATA DOCOMO
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): 902
My Complaint Description:
My name is Ghanchi Azharuddin. I am having complaint-paid connection of TATA DOCOMO.(O8866032652)
I have been depositing my bill amount within 6 days of generated bill from first bill generated. i have also deposited 300 rs. as deposit amount. From 2 month, they charge me unethically charges 170 rs. extra. (for 1 second 50 rs. respectively 170)
I am complaining against company because they torture me to pay bill thrice in a day from 15 days approx.
I have requested their collection agent that i am ready to pay my bill amount by deducting (300 deposit amount + 170 extra charge) 902-470(300+170)=432 and also requested to them to close the connection.
But they are not ready to close the connection.
Please help me to solve this problem as soon as possible….
Thanks and Regards,