Subject: Cheating by AISS Pvt. Ltd. International Couriers (Non refund of excess amount unduly charged for courier
My Name: Dr. Krishna
My City: Ahmedabad
My Complaint Against: Mr. Ansh
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 2,400
My Complaint Description:
My name is Dr. Krishna and I've been cheated by Mr. Ansh of AISS Pvt. Ltd (Anshanu International Shipping Solution Pvt. Ltd. at 102, Animesh, Above Ford Cargo, C.G. Road, A'bad – 09, Mobile no: 9825064162, Office no: 079-26569424, 26420232) in Ahmedabad for not refunding the excess amount unduly charged towards the courier I've had sent to Australia on 18th January, 2016.
I had sent a courier to Australia to my relative on 18th January, 2016 through AISS Pvt. Ltd. The weight of the courier I had sent was 11 kg and I was charged with 4500 INR ( Receipt no. – 900952) with an assurance of a timely delivery. The courier reached to my relative after much of a delay and a lot of follow up and had a shocking number of missing items from the courier. Not only the items worth INR 4,000 were missing from the courier but also the courier weighed only 07 kg (04 kg less) with an altered list of less items sent and duly signed on my name.
I contacted Mr. Ansh (AISS Pvt. Ltd.) for a clarification on this discrepancy with all the documentary proofs. He not only refused to trace missing items, reimburse the excess amount I've had paid towards the courier but also avoided answering my calls. He further challenged me to take the issue to the police.
While I am shocked and shattered with such an incident of cheating by Mr. Ansh (AISS Pvt. Ltd.), I do not know how to seek a justice in this fraudulent matter. I hope I will get support from the 'grahak suraksha kendra' and will be refunded with the loss I've incurred at earliest. A severe punishment for breaching someone's trust and mimicking the law and order can only be the compensation for inconvenience caused.
Cell: 98257 00978