Starcj Complaint – Starcj Cheating By Giving Damage Product

Subject: Starcj cheating by giving damage product
My Name: Parthi
My Contact Email ID: [email protected]
My City: New Delhi
My Complaint Against: Starcj
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 10000
My Complaint Description:
I am a regular customer of starcj but they have cheated this time. I ordered 1 Videocon INFINIUM Z40 Anddriod smart phone (order no.- 20150528043712) in name of Sakshi on COD.
When i received the phone but it was damage so i immediately called up customer care & logged compliant. they didn't provide any complaint no. and said that your order no. is ur complaint no. for replacement. Then i again received replaced product after 2 days but this time there is some technical issue as LED was fluctuating. I again called up to their Customer care but we didn't get any proper response as they said that this is not there concern, need to contact Videocon company.
i dont know why they said so…if we had purchsed from starcj then they are responsible for any issue.
now i am chasing for refund or replacemnt with upgraded model from 31st may but didn;t got any response from them.
this is totally non sense and not tolerable . I will not suggest any one to buy product from starcj from now onwards.


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One thought on “Starcj Complaint – Starcj Cheating By Giving Damage Product

  1. HI.

    My order # is: 2015-09-10-069957, I had placed an order for the mop and its quality is worst, I wanted to return the product. When i called customer care they are telling product cannot be returned. I atleast asked them to give a different brands mop as this mops quality was not good…. they dint accept at all…. its really pathetic. they are cheating customers by selling cheap products and when the customer calls back they tell they dont accept returns. They are frauds. Most of the shopping sites accept returns. but these people dont accept the returns because their intention is to cheat people and become rich by selling these kind of cheap products. i sent them an email no response till now.

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