Intex Complaint – Cheating Regarding Mobile Handset

Subject: Cheating regarding Mobile handset
My Name: Yogesh
My City: Indore
My Complaint Against: Intex
Complaint Category: Handset Compalints
Claim Amount (Approx.): 50000
My Complaint Description:
Respected sir,

I gave my handset (INTEX OQTA I-5) for repair to AYUSHI ELECTRONICS (Yashwant plaza -Indore) on 08-08-2-15
There was a small problem in the handset was working slow and getting hang everyday.
The technician there said he will upgrade the software so that the problem will resolve.
Instead of resolving the problem the handset got dead and they asked me to come after 3 to 4 days.
I called them after 10 days , still they were not sure about the status and asked me to call on Intex customer care (1860 108 5555)
. This number isn't working. I got the number from internet and asked the status from customer care, they said my handset has been repaired and I will get within 48 hours.
After 2 days I called Ayushi Electronics , they said still no handset came form company. And they got the status as I will receive a new handset.
On 26-08-2015 I went to Ayushi Electronics .. They gave me a handset which wasn't INTEX OCTA I-5 …It was a low cost model form intex which is INTEX AQUA APEED HD.
I asked the concern person over there, he said company has sent and if I don't want this they will sent it back and then company will send other handset..(THIS MEANS I HAVE TO WAIT FOR OTHER 20 DAYS)
I spoken to Mr Vijay {07566661369} ( Intex Indore )..He said I should take that handset ..He didn't even listen my complaint. He just wanted me to take that low cost model handset.
I have wasted lots of time behind them …made almost 50 phone calls… I am loosing my patience ..

Please do the needful ..


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