Rediff Shopping Complaint – Refund Amount Not Received But They Are Claiming That Refund Money Was Credited To My Account

Subject: refund amount not received but they are claiming that refund money was credited to my account
My Name: Vamsi Krishna
My City: hyderabad
My Complaint Against: rediff shopping
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 484
My Complaint Description:
Rediff vide awb no 90001160644 and order no. : 12358721 while it is showing the money was refunded in refund status in rediff shopping website, I didnot receive the refund money in to my bank account and rediff shopping claiming that the amount was already processed to my bank account. my email id [email protected] and my mobile number is 9966861310. when i have given complaint about this I got this reply, "With reference to your Order No : 12358721, we would like to inform you that our Finance Department has already processed the refund into your account. We request you to check with your bank for the refunded transaction with the RRN ( Retrieval Reference Number ) no. :988654. Assure you of prompt and courteous response on all your visits to Rediff.com Warm regards, Ashish Customer support" I want my money bank and I want to why rediff shopping is fooling customers by doing this type of fraud.

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