Subject: Return order does not taken as per the commitment and delivery o wrong product
My Name: Manisha Khatri
My Contact Email ID: [email protected]
My City: vadodara
My Complaint Against: Titan.co.in
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1495
My Complaint Description:
I have purchase watch from TITAN commercial website that is titan.co.in. The order I placed order is different than the order I received the order on June 5 2015 as per company policy we can place the return order within 7 working days,
I placed the return order on June 6 2015, and as per this date till 16 June 2015 they should pickup the order.
But still no one visited on the address to pickup the order.
Whenever I call the customer care representative they just inform me to wait and ther words that cant do any commitment.
I have called more than 10 times, but no proper communication and commitment attended.
Please help me in this matter seriously if they are cheating the customer like this, its loss to customer