Subject: Lost money because of internet connection brokendown so far in last 2 years
My Name: Rahul Parmar
My City: Ahmedabad
My Complaint Against: Spidigo
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
I am user of spidigo, residing at Gota, Ahmedabad – 382481. There is no internet connection since last 7 days. I've been calling to their customer care but no one came to fix it. My username is "[email protected]". I am doing IT business and most of my work is based on internet. I always need to be online 24 hours.
As there is no internet since last 7 days I need to use my mobile internet. I spend money recharging it. I keep caling to customer care but no one comes to fix it. I kept calling to engineer whose no was provided by Spidigo named Anilbhai but he never received call.
Beause of no internet connection I am losing my business. I am having difficulties arranging online meetings with my clients and they are very unhappy with my work.
This sort of problem hasnt happened first time. I registered complains before as well. And sent emails to [email protected] I can provide you proof of that as well. But i've never got any reply from them ever.
Please help me fix the problem, I would be really grateful to you and Indian Government.