Subject: Money Debited but Order not placed
My Name: Rajdeep Dodia
My City: Gandhinagar
My Complaint Against: Paytm.com
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8585
My Complaint Description:
On 29-Sep-2015 I placed an order of Canon Ixus 275 HS point and shoot camera for an amount of 8990 rs. at paytm.com .
An amount of rs. 405 was debited from my Paytm wallet and remaining 8585 rs. were debited from my State Bank of India account. The money was debited from my SBI account but on Paytm, it showed that the "Payment has failed".
I contacted the bank and they told me that they have confirmed with Paytm,com and Paytm has confirmed that the amount was received by them. But it has been 22 days now (and counting), neither has the order been placed nor have I received my money back 🙁 ..
I have sent over a dozen mails to Paytm and have still not got any fruitful reply…