Bigbazar Complaint – Deducted My Future Group Balance Withou Giving Me My Appliances

Subject: deducted my future group balance withou giving me my appliances
My Name: seru momin
My City: Kolkata
My Complaint Against: bigbazar
Complaint Category: Food & Hotels
Claim Amount (Approx.): 1124
My Complaint Description:
sir,on 4th february i went for ganguly bagan big bazar with my FUTURE GROUP CARD .After searching half an hour i got my requisite appliances and went to cash counter.As usual counter was crowded at around 9:00 pm.So i gave my card to the person at cash counter.He used it two times and finally said to me to come next day as then there was server down or link problem.So without any reluctance i reached my hostel and while having dinner a sms popped up on my screen showing that RS 1124 has been deducted.I get frustrated and after my breakfast i rushed to bigbazar to complain about that mishap.Then I portrayed my problem to them and they told me that I would get my money back within 24 hour.As their said again 24 hour elapsed with ray of hope within me that my money will be back.Again i called them and again they give a time of 48 hour but i did not get my money back .so today morning again i called the person to whom i complaing about this ,he replied that today he off his duty and so he will inform me by tomorrow.So i left no choice except complianing about the mishap

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