Paytm Complaint – Defected Item Received But Not Taking Return

Subject: Defected item received but not taking return
My Name: Darshit Brahmbhatt
My City: Anand
My Complaint Against: Paytm
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 344
My Complaint Description:
I have ordered LG HBS 730 Bluetooth headset with order number-1112644191
On 21/7/2015
I received item on 24/7/2015 but the item was defected.
Same day I registered complaint for replacement via e-mail.
They replied that they will refund the money and send courier for returns.
But till today they didn't iniated the process.
Every time they ask me to wait for 72 hours. Its like they making me fool.

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