HTC Complaint – HTC Sold Me A Defective Headset

Subject: HTC sold me a defective headset
My City: surat
My Complaint Against: HTC
Complaint Category: Mobile Companies
Claim Amount (Approx.): 21275
My Complaint Description:
I bought a mobile HTC DESIRE 820 DUAL (357585060223087) on 20th January 2015. After 1 month I found a defect in sound system some abnormal irritating sound is coming while playing any media file in mobile speaker and hands free also.I submitted my mobile three times in customer care and inform them also that for same problem i am submitting my phone 2nd time and 3rd time. They were telling same sentence that your problem will be solve this time. But after 3rd time repair also problem not solved.Now I m asking for replacement of my phone or my money back but they are telling same sentence – this time your problem will solve just submit your device to customer care.I spend too much money for this device.

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