Complaint – Faulty And Damaged Product Delivwred And Not Reverse Picked Up Even After 18 Days

Subject: Faulty and damaged product delivwred and not reverse picked up even after 18 days
My Name: Hardik patel
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against:
Complaint Category: Others
Claim Amount (Approx.): 8999
My Complaint Description:
I baught a godrej safe worth 8999/- online from
it was faulty as well as damaged. It has 15 days of retur policy. So I requested to return the product within time limit. They told they will reverse pick it up back in 7 days. But today its almost 18 days then. They have not yet taken it back.
evrytime i send them mail they say they will contact back in 48 hrs but they do not. So please give me solution.
my order details on paytm is as below:
Order id : 980085116
amt : 8999/-

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