M/s Down Town Pvt. Limited, Chhani Jakat Naka, Vadodara 390004 Complaint – Difference In Sales Order And Invoice,RS. 2086, RTO Service Charges RS.4500 And Handling And Logistic Charges RS.6000

Subject: Difference in Sales order and Invoice,RS. 2086, RTO service charges RS.4500 and Handling and Logistic charges RS.6000
My Complaint Against: M/s Down Town Pvt. Limited, Chhani Jakat Naka, vadodara 390004
Complaint Category: Automobiles
Claim Amount (Approx.): 12500
My Complaint Description:
Difference in Sales order and Invoice, I have Purchased I-10, Grand Sport car (1) Order value of RS.5,42,594 – Rs. 40000 (Scheme) so actual Rs. 5,02,594,the invoice is of Rs. 5,04,578. (2) I paid for R.T O. Registration Rs.33310 But actual RTO Bill is Rs.26826. (3) I paid for the insurance Rs.25436 where as actual insurance is Rs.24738. For all the three items I am given a refund of Rs. 596 only, so Difference of Rs. 2086 I am suppose to get, which they are refusing. Secondly they are taking Rs.4500 as RTO service charges and Rs. 6000 as Logistic and Handling charges, both are not legal charges. At the time of buying they told that every customer has to pay it so I agreed and signed the order, but than I read in News Paper GUJARAT SAMACHAR, clarification by RTO , dated 22-01-2016 that these charges are illegal and customer should not pay it.I made complain to M/s Down Town Pvt. Ltd. Vadodara and Hyundai Motors India Limited, But Hyundai is directing to M/s Down Town and M/s Down Town n-9426512869ot ready to accept.
Dineshchandra G. Desai (M)

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