Kotak Mahindra Bank Ltd Complaint – Loan Document Not Recieved

Subject: Loan document not recieved
My City: Bavla
My Complaint Against: Kotak mahindra bank ltd
Complaint Category: Finance & Investment
Claim Amount (Approx.): 25 lac
My Complaint Description:
i,sanjay amrutlal thakkar had agrifinance a/c no- 01582970000195 with kotak mahindra bank shivranjani branch of 30 lac,which was paid and we had recd no due certificate on 8/11/2015 ,we had given our residental property and 13 LIC policies at time of taking loan for mortgage.so when we paid same loan we recieved residental property documents from executive MR.NARAYANPRASAD PATEL MO.9909031484 ,but we have not recieved lic policies which was given for to you for loan ,he told me that lic policy has not come from mumbai head office, so i will be given in a week time,but till today i have not recd policy yet.when i called today he told that lic policy is misplaced at mumbai ,but i need my policy urgently.as some of policy are matured and LIC is asking for original policy to give me maturity amount,i m in need of fund,bank is not confirming when i will recieve policy,and they are not answering my calls

we hope a positive response from you

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